Frequently asked questions.
Quick answers about prices, hours, wash & fold and commercial accounts.
Is drying really free?
Yes. Every self-serve wash comes with free use of our 50 and 80 lb dryers.
How much is wash & fold?
$1.25 per pound with a $10 minimum, ready in 24 hours. Comforters and sleeping bags are $10 each (down +$5). We weigh it in front of you at drop-off.
Do you offer pickup and delivery?
Yes, for commercial accounts: businesses, Airbnb hosts and other commercial customers can get pickup and delivery on a set schedule. Request a quote to set it up. Residential wash & fold is drop-off only at the store.
How is commercial laundry priced?
Every business account gets a custom price based on items, weekly volume, frequency, turnaround and whether you need pickup and delivery. Request a quote and we usually reply within one business day.
What is the biggest washer you have?
A 140 lb washer, the largest in Ohio, at $25 a load. It fits king comforters, sleeping bags and very large batches.
What are your hours?
Monday to Friday 8:00 am to last load at 7:00 pm. Saturday and Sunday 7:30 am to last load at 7:00 pm.
How do I pay?
Self-serve machines take quarters or the Fast Card; we have a change machine and bill breaker. Commercial invoices can be paid online on our Pay page.
Is someone always there?
Yes. The Mat is fully attended every hour we are open, and the owner works on site.
Do you wash medical or salon items?
We wash salon, spa, massage and office linens, towels and scrubs. Non-infectious items only. We are not a medical-waste or healthcare-certified laundry.